Shipping Policy
• Roycus Studio ships through our trusted delivery partners.
• We ship our products to most areas within India.
• Roycus Studio insures each product during the time it is in transit until it is delivered to you.
• The tracking details and carrier information associated with your order will be provided in your shipment confirmation email.
• We are unable to redirect orders once items have been dispatched.
• All orders require a signature upon receipt.
SHIPPING RATES
• We offer free shipping all over INDIA*,
• INTERNATIONAL Shipping costs will vary depending on the purchased product, as well as the method and location of delivery. You can email us on roycusfurniture@gmail.com for international delivery with the selected product, address and zip code.
SHIPPING TIME
• Shipping times will vary depending on whether the item is ready in our factory or made-to-order.
• A tracking number with delivery details will be emailed to you when your order ships.
• Items that are made-to-order or customised will be shipped within 30 – 90 days
• Further information on the order status can be provided by our customer care upon request by email roucusfurniture@gmail.com
DOORSTEP SERVICE DELIVERY
The ordered products shall be delivered to customers as per the below conditions.
For Residences / Offices situated on Ground Floor, Products would be handed over to Doorstep.
For Multi-level buildings, Products would be placed in a secure lobby area after informing the Security desk.
Arrangement of manpower to carry the furniture inside any space would be at customer’s sole responsibility.
Assembly instructions if any would be provided along with the product.
Roycus Studio or our logistics partner would not be responsible if the furniture you ordered does not fit into your home.
Further clarifications, do contact our Client Support Team at +91 93800 74167